Privacy and Shipping Policy

Shipping & Return Policy

Free shipping on all orders of $90 or more. Persil Store strives for the highest levels of customer satisfaction while continuing to offer low cost or free shipping specials whenever possible. In order to do so Persil Store has established the following policies:

Damages: Exterior damage must be noted at time of receipt and a claim filed with carrier. Interior damage must be reported within 10 seven days to Persil Store (please include proof of damage such as photos, etc.) and Persil Store will make arrangements to promptly replace the damaged product with new product.

Returns: Any Products shipped as the result of our error can be exchanged or returned for a full refund at our expense provided the customer has obtained a Return Goods Authorization (RGA). A RGA may also be obtained for any new unopened product by contacting Persil Store within 30 days of receipt. Persil Store will refund the full product price less a 15% restocking charge product if the customer returns the product at his/her expense inside a shipping box with the RGA number clearly marked on the shipping box and product is received with all original parts, packing and warranty cards in new or original sealed condition not later than 60 days from original receipt. Refunds for product(s) being returned that were originally shipped with free shipping will also be subject to an additional deduction for the cost of the original shipping and handling.

Products returned without a RGA number, with missing parts, instructions, and warranty cards and/or not in original “new” packaging will be refused and returned to the customer at their expense.

Privacy Policy

What information do you collect?

We collect any information you provide in order to complete your purchases. This information includes your name, billing address, shipping address, and credit card numbers. We do not store credit card numbers on our system. We also keep track of what pages you view when you visit our pages. This information does not track you personally through the site. It is only a log of how people are visiting our pages. We use session cookies to keep track of your current order and other information. These cookies will expire as soon as you leave our site.

How secure is my information?

We have taken reasonable steps to secure your information. We use SSL security and a secure credit card processor to safeguard your transactions. For additional security, we do not store your credit card information on our system.

Do you sell my information?

No. We do not sell or auction off any of your personal information. The information you provide us is only so we can process your orders and provide you with the best service possible. We will not knowingly spam your email account and will not sell your email address. If you choose to sign up, we do have a newsletter we send out periodically with offers and information. You have to opt in to receive our mailings.

If you have any questions or comments about our privacy policy, please contact us.